Sample - Plaid API
POST/user/get

Retrieve user identity and information

Retrieves identity and metadata for a user created through the new User API. Supply user_id to retrieve the user's client identifier, timestamps, and available identity information.

  • RetriesRetries up to 2×, 500ms backoff, 30s timeout.

1 parameter · 3 body fields
Plaid-New-User-API-Enabledbooleanoptional
Selects the legacy or new User API version. Defaults to false when omitted.
Default:false

Request to retrieve a user's identity and account metadata. user_id is required.

client_idstringoptional
Your Plaid API `client_id`. The `client_id` is required and may be provided either in the `PLAID-CLIENT-ID` header or as part of a request body.
secretstringoptional
Your Plaid API `secret`. The `secret` is required and may be provided either in the `PLAID-SECRET` header or as part of a request body.
user_idstringrequired
A unique user identifier, created by `/user/create`. Integrations that began using `/user/create` after December 10, 2025 use this field to identify a user instead of the `user_token`. For more details, see [New User APIs](https://plaid.com/docs/api/users/user-apis).

2 status codes
200Returns the user's `user_id`, `client_user_id`, creation and update timestamps, available identity data, and a unique `request_id`.
request_idstringrequired
A unique identifier for the request, which can be used for troubleshooting. This identifier, like all Plaid identifiers, is case sensitive.
user_idstringrequired
A unique user identifier, created by `/user/create`. Integrations that began using `/user/create` after December 10, 2025 use this field to identify a user instead of the `user_token`. For more details, see [New User APIs](https://plaid.com/docs/api/users/user-apis).
client_user_idstringrequired
Client provided user ID.
created_atstringrequired
Timestamp of user creation.
updated_atstringoptional
Timestamp of last user update.
identityobjectoptional
The identity fields associated with a user. For a user to be eligible for a Plaid Check Consumer Report, all fields are required except `id_number`. Providing a partial SSN is strongly recommended, and improves the accuracy of matching user records during compliance processes such as file disclosure, dispute, or security freeze requests. If creating a report that will be shared with GSEs such as Fannie or Freddie, a full Social Security Number must be provided via the `id_number` field.
defaultReturned when the request cannot be processed; inspect the error response's `error_type`, `error_code`, and `error_message` fields.
error_typestringrequired
A broad categorization of the error. Safe for programmatic use.
Allowed:INVALID_REQUESTINVALID_RESULTINVALID_INPUTINSTITUTION_ERRORRATE_LIMIT_EXCEEDEDAPI_ERRORITEM_ERRORASSET_REPORT_ERRORBASE_REPORT_ERRORRECAPTCHA_ERROROAUTH_ERRORPAYMENT_ERROR
error_codestringrequired
The particular error code. Safe for programmatic use.
error_code_reasonstringoptional
The specific reason for the error code. Currently, reasons are only supported for OAuth-based item errors; `null` will be returned otherwise. Safe for programmatic use. Possible values: `OAUTH_INVALID_TOKEN`: The user's OAuth connection to this institution has been invalidated. `OAUTH_CONSENT_EXPIRED`: The user's access consent for this OAuth connection to this institution has expired. `OAUTH_USER_REVOKED`: The user's OAuth connection to this institution is invalid because the user revoked their connection.
error_messagestringrequired
A developer-friendly representation of the error code. This may change over time and is not safe for programmatic use.
display_messagestringrequired
A user-friendly representation of the error code. `null` if the error is not related to user action. This may change over time and is not safe for programmatic use.
request_idstringoptional
A unique ID identifying the request, to be used for troubleshooting purposes. This field will be omitted in errors provided by webhooks.
causesarrayoptional
In this product, a request can pertain to more than one Item. If an error is returned for such a request, `causes` will return an array of errors containing a breakdown of these errors on the individual Item level, if any can be identified. `causes` will be provided for the `error_type` `ASSET_REPORT_ERROR` or `CHECK_REPORT_ERROR`. `causes` will also not be populated inside an error nested within a `warning` object.
statusintegeroptional
The HTTP status code associated with the error. This will only be returned in the response body when the error information is provided via a webhook.
documentation_urlstringoptional
The URL of a Plaid documentation page with more information about the error
suggested_actionstringoptional
Suggested steps for resolving the error
required_account_subtypesarray<string>optional
A list of the account subtypes that were requested via the `account_filters` parameter in `/link/token/create`. Currently only populated for `NO_ACCOUNTS` errors from Items with `investments_auth` as an enabled product.
provided_account_subtypesarray<string>optional
A list of the account subtypes that were extracted but did not match the requested subtypes via the `account_filters` parameter in `/link/token/create`. Currently only populated for `NO_ACCOUNTS` errors from Items with `investments_auth` as an enabled product.

Error handling

user_id is required and must identify a user created through the new User API. Use the Plaid-New-User-API-Enabled header when selecting the new User API flow.